1 reviews | Active since Aug 2016
***** My airtime
<p>Good day. I have been an MTN faithful customer for years and right now am about to port to Vodacom because MTN keeps *****ing my data and air. Already lost about R50 in one week 20106/08/18. More than 15 yrs with them. Never coming back</p> <p> </p> <p>Unhappy</p> <p>Prince</p>
Good day Price Sibanda,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the system shows that the data bundles were used up on internet connections. The airtime was used up on calls as well as multiple internet sessions. Please note that besides internet browsing and downloading, your handset can also generate charges via background activity of applications and automatic running of data applications. We advise that you close off all applications that you are not using and also clear the Browser Cache on your phone by following the below steps.
From the home screen, tap Apps
Tap Internet
Tap Options button
Scroll down to and tap Settings
Tap Privacy and security
Tap Clear cache
Tap Ok.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Price Sibanda,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the system shows that the data bundles were used up on internet connections. The airtime was used up on calls as well as multiple internet sessions. Please note that besides internet browsing and downloading, your handset can also generate charges via background activity of applications and automatic running of data applications. We advise that you close off all applications that you are not using and also clear the Browser Cache on your phone by following the below steps.
From the home screen, tap Apps
Tap Internet
Tap Options button
Scroll down to and tap Settings
Tap Privacy and security
Tap Clear cache
Tap Ok.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********