1 reviews | Active since Mar 2009
Stay away from terrible mtn... Go with vodacom or telkom
Called mtns retention department. Held on first time for more than 30mins and then the call dropped. Called in second time and held on even longer only to be answered by the most rude operator.
All he said was: Mtn retention how can I help you?
I said hello good day
And he said the same thing again and then said "can you hear me?"
And before I could even say a word
He said " pls call us back on 083135 and cut the call. Really sounded like he is being trained to do so.
This is how you treat loyal customers mtn?
Quick to attract us to sign up and then treat us like ****?
I have multiple contracts with telkom and vodacom and don't receive such treatment.
I now demand a call from the retentions department at a time suitable to me.
Contact me to find out when they can call me.
