1 reviews | Active since Jan 2020
Stay away from MTN, they are corporate *******!
My contract with MTN expired on February 11th and visited their branch in Kyalami to have it cancelled, to which I was told it would take up to 20 days for the contract to be cleared from their system and still got billed for February 11 - March 11 services and my account was debited. On 11 March the home wifi stopped working (which was expected).
On 12 March I received a billing/invoice for the contract that ended on 11 March and did not receive services for. I spent the whole of last week trying to get through to their customer service centre with no success. Yesterday, 25 March I called and got through to an agent who told me there won't be any debit for the cancelled contract as it's cancelled on their system. That very same evening, 25 March MTN debited my account for the contract that I has been cancelled and have not received services for.
