GT
Glen T

1 reviews | Active since Nov 2009

08 Mar 2019, 10:00

Stay away from MTN Sky Supreme package

I have the 'top of the range' Sky Supreme package and it is near the end of my billing cycle and the throttling is so bad I can barely get onto Hello Peter to complain about this appalling service. To make matters worse I purchased an additional 6 gig bundle so that I can at least run my business. MTN tells me 'sorry the system on the Sky Supreme will not acknowledge me buying additional data and will continue to throttle me so I have an unusable and non-existent service' So I am now R400 out of pocket and still have zero internet service. This service is pathetic.

0
Replies (2)
GT
Glen T's update11 Mar 2019, 09:34
Reviewer Update
Still not had a reply on this??!!
GT
Glen T's update11 Mar 2019, 09:45
Reviewer Update
Unacceptable and pathetic. I would like a full refund on all data purchased on top of the Sky Supreme package. Please advise when this recon will be done and when I can expect the refund.