STAY AWAY FROM MTN HOME INTERNET

It's so true with the ratings of MTN South Africa. Especially thier HOME INTERNET offering. They say its month to month and can cancel anytime, but what they don't tell you is that it is a huge MISSION to be able to cancel and return your router to MTN. They will continue to debit you until you make your own way to figure out how to cancel the services. Firstly MTN does not tell you that you need the original invoice when you return the router if you do not want to use it anymore. Secondly, you can only go to their main store or experience centre to do this, MTN staff working at other smaller stores do not take in or book in the unit, they kick the ball to main store. So you will have to travel to main stores. Thirdly, the customer care do not know what they are doing, I return the device and they dont even know where the device was booked out from and they tell you to phone another "supplier" number. So basically they send you all around the country until you give up. DO NOT USE MTN HOME INTERNET if you want service or proper internet. stay away from MTN HOME INTERNET. its really a huge pain