STAY AWAY FROM MTN

Item: MTN South Africa
Rating: 1
Author: Charlton P

Still have the same problem, and after reporting it numerous times, even after a Hello Peter complaint it is still not resolved. They could not even bother to contact me or try and resolve the problem. They don't even bother to respond to Facebook messages.

I suggest you arrogant people either fix the problem or cancel the contract and come collect your phone, before I take legal action against you.

Helpful (0)

Replies (3)

Charlton P's updateReviewer Update

05 Oct 2018, 09:37

and another day of fighting has passed, yet my problem remains!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Not even a response

Charlton P's update05 Oct 2018, 09:37

Reviewer Update

and another day of fighting has passed, yet my problem remains!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Not even a response

MTN South Africa's replyOfficial

05 Oct 2018, 09:38

Good day

Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.

We will investigate and provide you with feedback.

Warm regards

Sizwe Schoeman

Complaints Management team

MTN South Africa's reply05 Oct 2018, 09:38

Official

Good day

Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.

We will investigate and provide you with feedback.

Warm regards

Sizwe Schoeman

Complaints Management team

Charlton P's updateReviewer Update

05 Oct 2018, 09:47

I am not interested in another empty apology. fix the problem NOW or cancel your contract and come fetch your phone. Its been a MONTH!!!!!!!!!!!!!!!!!!!!!!!. I will make sure every person I come across will hear how bad MTN is with customer service!

Charlton P's update05 Oct 2018, 09:47

Reviewer Update