1 reviews | Active since Apr 2013
Stay away from MTN!!!!
<p>My wife and I cannot receive or make calls from home. The line is so terrible I cannot hear of make out what the next person is saying. Calls are constantly dropped as I receive sms asking why our phones are off but they not. The call center says I should go to a store? why can’t they fix this issue through the call center. My phone has been refreshed but same signal problem. I have had this problem for my entire contract but this has become of such a nature that I need my phone for business purposes but cannot fulfill my tasks at home. My phone works perfectly everywhere else.</p>
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We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly populate the attached template https://goo.gl/gplfz5 and our coverage team will be able to attend to the matter accordingly. Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
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Siphumezo
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Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly populate the attached template https://goo.gl/gplfz5 and our coverage team will be able to attend to the matter accordingly. Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***