JM
Joyce M

1 reviews | Active since Oct 2021

10 Mar 2022, 16:03

Stay away from MTB

I had a 2 year data contract, which ended on November 2021. I lost my job, and was moving at the time, and completely forgot. I continued to pay the R300 per month as per the original contract, for Dec 2021, Jan and Feb 2022, when they cut my data. When I phoned, I was told that because I hadn't cancelled the contract, I was automatically on a month to month contract at R579 per month, and that I owed them R1,200 odd. They refuse to cancel this, until I pay the R1,200, and will continue to bill me R579 per month (no data allocated), until I pay them. STAY AWAY FROM MTN! The lack of service, and almost blunt rudeness I received from their call centre was shocking!

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