JM
Jacob M
1 reviews | Active since Feb 2010
12 Mar 2015, 10:31
Status of Damaged Phone in for Repairs
Good day<br> <br> My phone was damaged and was collected for repairs and up till now no feed back has been received on the status of the repair.<br> <br> I did not take a loan phone so I guess I will have to wait forever.<br> <br> Can I please have someone organise a loan phone in the meantime then?<br> <br> Please advise.<br> <br> Regards
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MTN South Africa's replyOfficial
18 Mar 2015, 11:32Hello kolakola,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. An insurance claim was approved and the loan phone will be collected to the address provided.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. An insurance claim was approved and the loan phone will be collected to the address provided.
Best regards
Mantoa
REQ:***
MTN South Africa's reply18 Mar 2015, 11:32
Official
Hello kolakola,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. An insurance claim was approved and the loan phone will be collected to the address provided.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. An insurance claim was approved and the loan phone will be collected to the address provided.
Best regards
Mantoa
REQ:***