MS
Mohamed S
1 reviews | Active since Apr 2011
14 Apr 2015, 15:05
Statements delivered to Wrong Address!!
Mtn delivers my statements to the wrong address. This is the 5th time i am requesting this. I would like this to be rectified. The current address that you guys have is P.O.Box 42988, Crown Mines Ext 5, 2092. The correct address should be : P.O. Box 42988, Fordsburg, 2033. Come on MTN, where is your accuracy and efficiency?
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MTN South Africa's replyOfficial
01 May 2015, 09:26Hello Handsome1,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have updated the address details correctly as per your request.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have updated the address details correctly as per your request.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply01 May 2015, 09:26
Official
Hello Handsome1,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have updated the address details correctly as per your request.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we have updated the address details correctly as per your request.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Best regards,