Statements

Hi. I have now come to a point were I am putting in a complaint. I have phoned the call centre twice about the sms line sending out statements with the wrong amounts. One day it's a certain amount and the next is another amount after I paid a payment the first day. On top of it all I get told by the cusyomer complaint line I must phone mtn to see if the amount is correct as the sms says when i receive it .. is that not exactly why we ask for it to be sent to us in the first place. I am now wanting mtn as a company to pay for the outstanding amount because it is unfair for a client like myself to budget for one amount and then get the cell phones suspended for another amount which is outstanding. Thank you