RR
Raymond R
1 reviews | Active since Nov 2014
21 Feb 2016, 09:41
Statement and invoice Jan 2016
Despite asking numerous times still have not received the MTN Jan 2016 invoice and statement.
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MTN South Africa's replyOfficial
22 Feb 2016, 08:41Hello rjrive,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The invoice for January is not on the other system as yet, we have sent the request to the billing department to pull the invoice and the statement from the back end system, once retrieve this will be send to me and we will forward this to you via email.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The invoice for January is not on the other system as yet, we have sent the request to the billing department to pull the invoice and the statement from the back end system, once retrieve this will be send to me and we will forward this to you via email.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply22 Feb 2016, 08:41
Official
Hello rjrive,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The invoice for January is not on the other system as yet, we have sent the request to the billing department to pull the invoice and the statement from the back end system, once retrieve this will be send to me and we will forward this to you via email.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The invoice for January is not on the other system as yet, we have sent the request to the billing department to pull the invoice and the statement from the back end system, once retrieve this will be send to me and we will forward this to you via email.
Kind Regards,
Alice van der Merwe
***
Best regards,