DP
Dawie P
1 reviews | Active since Jan 2011
18 Nov 2016, 16:42
Statement
<p>I have been trying now for 6 months to get a statement on one page showing my expenses with MTN over the past tax year.Up to today no answers and the call centre wastes my time because there is no one that can actually solve the problem.Phone Vodacom they send in in 48 hours and no excatly what is needed.Whow</p>
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MTN South Africa's replyOfficial
22 Nov 2016, 08:49Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to the Billing Division to assist in retrieving and sending invoice from March 2015 to February 2016. A mail will be sent to the email in the review information once statements are received.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply22 Nov 2016, 08:49
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to the Billing Division to assist in retrieving and sending invoice from March 2015 to February 2016. A mail will be sent to the email in the review information once statements are received.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,