RZ
Riaan Z
1 reviews | Active since Aug 2012
18 Jul 2015, 11:36
Starting legal action against MTN in this week
I have been trying more than a year to get my contract cancelled. They received my handset in January after MTN admitted that they have no service in our area. They promised to cancel the contract the day they receive the handset witch they did in January this year. I have been to the store more than 10 times and nobody has ever come back to me - all this is documented on the system. I am starting a lawsuit in this week for R500 000 plus for business lost and time spend.<br> <br>
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MTN South Africa's replyOfficial
24 Jul 2015, 09:49Hello greenplanet,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the lapse in service.
Our records indicate that the device was returned on the 7th of May 2015 however we have escalated this to the Retentions department for resolution and they will contact you for feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the lapse in service.
Our records indicate that the device was returned on the 7th of May 2015 however we have escalated this to the Retentions department for resolution and they will contact you for feedback.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply24 Jul 2015, 09:49
Official
Hello greenplanet,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the lapse in service.
Our records indicate that the device was returned on the 7th of May 2015 however we have escalated this to the Retentions department for resolution and they will contact you for feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the lapse in service.
Our records indicate that the device was returned on the 7th of May 2015 however we have escalated this to the Retentions department for resolution and they will contact you for feedback.
Regards,
Nomonde.
REQ:***