Standard Copy / Paste cr8p response

Hello coe22920,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. <br> (No you are not sorry otherwise you would have tried to do something about it!) <br> We completely understand the frustration it causes. (Again you do NOT understand the frustration as you are only doing the Copy/Paste thing to appear to respond)<br> <br> The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward. <br> (If it was escalated WHY has nobody contacted me yet to discuss my complaint and what is happening?)<br> <br> Rest assured, it is not our intention to displease you. (You are doing a pretty good job though)<br> We look forward to improving on the service delivery to you. (Ha ha ha, now that is funny!!! Improving on No service delivery sets your goals quite high!)<br> <br> Regards<br> Thabelo<br> REQ:***