Staff totally ***********

In response to my previous post Thabelo claimed that my issue has been resolved . This is not the case . I have been to MTNs head office this week and have had to deal with total incompetence from staff member after staff member . I was told that I bought data which I wasn't allowed to buy on my contract yet I am still able to buy it buy simply dialing *141*2# . My previous complaint relates to long term data which I paid R1399 for 12 months (2 gigs per month) I received it for 4 months and not again . I eventually laid the complaint with the CEOs official complaints department who have ensured me that they will resolve the issue . I await feedback .