WV
Willem V
1 reviews | Active since Jul 2011
16 Aug 2019, 07:24
Staff lazy in resolving ******* Services
Mtn is doing nothing to sort out the people that *******ly taking money from my account through Connected Services. It's now more than a week since I phoned. And still this company is trying to take off money. MTN is there just to make money and does not care to assist there customers.
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MTN South Africa's replyOfficial
22 Aug 2019, 09:49Good day Willem
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed, please bear with us while we investigate the matter with our portal team. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed, please bear with us while we investigate the matter with our portal team. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply22 Aug 2019, 09:49
Official
Good day Willem
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed, please bear with us while we investigate the matter with our portal team. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As discussed, please bear with us while we investigate the matter with our portal team. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst