Staff from hell

I feel so disrespected and ****ed about the service I received yesterday and today at Bedford centre, I went there yesterday to apply for a new contract, I scanned all documents to sinethemba,Lebo assisted me with the application that took forever,she said they are failingto uploadmy bank statements,i ended up going 😑 today I went back waited ✋️ for 30 minutes just to get an otp number that never came because my email and phone number were captured incorrectly, another was was the stupid system that she was using for the thumbs was not working, and she kept on saying that this system is failing to sense your thumbs as if it was my fault I am so angry, I never felt so disrespected in my entire life

Now my problem is that I tried to apply for a contract today and it says I already have on with mtn,how so because I was told my application is incomplete 🙃