*********** STAFF AT MTN GOLDEN ACRE, CPT

I got a payjoy phone from Mtn Cape Town branch in the Golden AcreSinazo, the person who assisted me messed up and I had to go back to the store every day for 9 days until I emailed the regional manager Mr Newton.The store manager (Kashiefa Beukes) refused to give me a new phone and put the blame with Payjoy whereas it was Sinazo Portia Siximba who messed up.The manager was rude and *********** and made as if she was doing me a favour.Why does MTN employ such people?She knows nothing about customer service.On my invoice there were two cell numbers and I was given a number that did not work and not on the invoice which i have.Iasked her to email me the correct invoice and she said I must go and fetch it.I dont work in town and why can't they email me an invoice after they have inconvenienced me?I had to return the 1st phone and I was given a new one.She said I needed to send back the charger and pin of the old phone and did that.No invoice was received until now.I bought the payjoy phone on the 26 June 2023.I want my invoice from MTN Golden Acre.