JC
Jade C
1 reviews | Active since Dec 2017
27 May 2019, 09:56
Staff as bad as the service...
Good day, I recently logged a complaint about a an issue I had with my MTN contract. I was then referred to Mazwi Zuma, the same guy who were originally assigned to resolve my query in February this year. It's two weeks later and I am still waiting on a respone from this guy. Can you please assign a more competent individual to resolve my query asap?
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MTN South Africa's replyOfficial
28 May 2019, 15:04Good day Jade
Thank you for your post.
Please note your matter is still under investigation, we will revert with a resolution. We are awaiting information from our outsourced partner on the contract you took.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
Please note your matter is still under investigation, we will revert with a resolution. We are awaiting information from our outsourced partner on the contract you took.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply28 May 2019, 15:04
Official
Good day Jade
Thank you for your post.
Please note your matter is still under investigation, we will revert with a resolution. We are awaiting information from our outsourced partner on the contract you took.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
Please note your matter is still under investigation, we will revert with a resolution. We are awaiting information from our outsourced partner on the contract you took.
Warm regards,Mazwi ZumaComplaints Analyst