*********** staff and management

If there was an option, I’d definitely leave no start at all because even the one star rating is a lot more than they actually deserve.

The customer care team is full of a bunch of *********** idiots even the manager is incapable of anything at all as a result, I’ve been on the call with MTN upgrades team since 10am were now running to the 3rd hour yet no resolution.

An upgrade was supposedly done and no data provisioning has taken place and it’s been 4 days since this should have happened. I’m being fobbed off, passed to clueless managers who can’t comprehend ****.

I’m appalled as I now do not have data yet I am paying for it. I want this to be escalated to the operations manager at MTN. The girl who initially did this upgrade is SIBEKEZELO MKHWA****, I was put through to her and she dropped the line on me for a number of times. I’ve had to buy data as MTan had failed to load the data which they bill me for on monthly basis.