TM
Tebogo M
1 reviews | Active since Dec 2016
03 Jan 2018, 10:18
SPYCAM subscription
stop or remove this spycam subscription its *****ing my airtime cause it doesn't give me the option to subscribe before it takes my airtime i'm forever unsubscribing then next time i buy air time it takes my money i have to unsubscribe again, please stop you cannot make money like this. unless you telling us we should move to other networks. To unsubscribe dial *141*5#
I would kindly appreciate it if i can get feedback
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MTN South Africa's replyOfficial
04 Jan 2018, 10:29Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that any services used on the sim card will be charged to the account or from your airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
We have sent the request to the content service provider starfish mobile to remove this for you.
Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply04 Jan 2018, 10:29
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that any services used on the sim card will be charged to the account or from your airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
We have sent the request to the content service provider starfish mobile to remove this for you.
Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
Best regards,