spin and win

Item: MTN South Africa
Rating: 1
Author: makoma M

How can MTN run a competition that is so full of lies???? I entered the Spin and Win competition and won R10 000 , that was on 13/01/2018 I have tried several times to contact MTN to find out where and when am I getting my prize, but to no avail. They keep on saying they going to get back to me after investigating, and even after giving them the time they specified they still not saying anything. I don't think its fair that we buy their services with the hopes of winning and they simply running a ****!!!!

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

01 Feb 2018, 23:04

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the complaint to the Marketing department to give feedback.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply01 Feb 2018, 23:04

Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the complaint to the Marketing department to give feedback.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

makoma M's updateReviewer Update

07 Mar 2018, 18:29

Good day After my last post I received a call from mtn about the cash I won for spin and win competition. On the 2 February 2018 I was told that I should receive my price within 30 days at my nearest mtn store but 30 days is over and and I still haven't received any communication from mtn. Am I really gonna get the cash prize or are they just giving us false hope and playing with our emotions?

makoma M's update07 Mar 2018, 18:29

Reviewer Update

spin and win

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