Spectacularly useless service

So not only does it take an incredible amount of time to get a call-center agent on the line - as was especially the case in December when I called (so bad that I have just quit trying) - but when I finally go someone on the line who seemed helpful at the time, well, she never did one damn thing that I asked.<br> <br> I've been handed over to you by Nashua and I've never been more miserable with the price I pay vs the service I get in my life. You credit limit me, then you change that credit limit without my consent, which I couldn't even consent to anyway since the sms about the change contained a figure error (really, what is a credit limit of R1\ anyway?) and finally the main ****** concern I wanted Ms Ramaru to solve on that painful day 6 months ago