fP
francois P
1 reviews | Active since Feb 2011
22 Mar 2015, 10:28
Spamming to death with promotional sms's
Please MTN stop sending me your promotional sms's at all times day and night ( tired of getting promotional sms's 01:14 , 02:45,ect during the night). I have contacted you on numerous occasions without any joy. All I get is empty promises and more and more reference numbers. I did deregister at the Direct Marketing Association as well as on your 808 no which is only empty promises. Please make a plan to stop these sms's as it now has gone from promotions to harassment.
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MTN South Africa's replyOfficial
31 Mar 2015, 10:34Hello Me1,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply31 Mar 2015, 10:34
Official
Hello Me1,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***