SB
Suzette B

1 reviews | Active since Feb 2018

23 Feb 2018, 10:26

SPAMMING BY MTN Play, Music, Sport

since 17 February I am being spammed by automatic subscriptions to MTN Play, Music, Sport opts - R1 R3 R9 per day - thanking me for subscription and i have to opt out. I have blocked the number + ********** 686 and continue to receive these subscription notifications. MTN STOP GIVING MY NUMBER without my permission. ARE YOU AWARE OF POPIA??

0
Replies (2)
MTN South Africa
MTN South Africa's reply23 Feb 2018, 13:37
Official

Good day Suzette,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that the said services can be unsubscribed by yourself by dialing *141*5# and choose option 4. Alternatively, you can dial *136#.

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kind Regards,

Ishie.

SB
Suzette B's update23 Feb 2018, 14:12
Reviewer Update
I WANT TO DISABLE MTN PLAY completely! how do i do that?