NC
Neville C
1 reviews | Active since Mar 2009
05 Feb 2016, 13:19
Spam sms's disturb my sleep at 4 in the morning
I wish to make a complaint against MTN. As I previously mentioned in an earlier complaint. on the 2nd of November 2015. This happened again yesterday at 04:46 am and today again at 04:47. Spam messages which are themselves a blight that both Vodacom and particular MTN seem to lay upon their customers should never be sent at this time disturbing their customers sleep just to market themselves. It is completely unacceptable and it is actually a form of harassment. MTN should immediately adjust their system as there is no viable reason that this spam must be endured by their customers. Failure of MTN to rectify this immediately, will see me drop them like a hot potato. This is a total disgrace on their part.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
06 Feb 2016, 21:17Hello valadar,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that from an MTN number you can dial *130*603#ok to OPT-OUT of the MTN Promotional SMS's.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that from an MTN number you can dial *130*603#ok to OPT-OUT of the MTN Promotional SMS's.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply06 Feb 2016, 21:17
Official
Hello valadar,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that from an MTN number you can dial *130*603#ok to OPT-OUT of the MTN Promotional SMS's.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that from an MTN number you can dial *130*603#ok to OPT-OUT of the MTN Promotional SMS's.
Kind Regards
Siphumezo
REQ:***
