JS
Juan-Pierre Schaper
1 reviews | Active since Mar 2015
05 Jul 2015, 11:26
Spam SMS Messages in the Early Morning Hours
Hey MTN...<br> <br> Could you please stop sending me unwanted SPAM SMS messages to recharge my airtime and get the same amount for free in the early hours on Saturday and/or Sunday mornings!!! In fact, that goes for every other morning as well.<br> <br> I don't want your SPAM messages at all, much less in the small hours of the morning when I'm trying to sleep!!!<br> <br> Here are your choices:<br> <br> 1. Stop sending me those messages completely, or<br> 2. Let me know how to BLOCK YOUR NUMBER so that I don't receive your SPAM, or<br> 3. If you absolutely HAVE TO send those messages, do it during normal business hours!!!<br> <br> I prefer one of the 1st two options... I DON'T WANT those messages!!!
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MTN South Africa's replyOfficial
14 Jul 2015, 15:27Hello JSchaper,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
I have sent a request to our marketing department to remove your number from the sms's campaigns.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
I have sent a request to our marketing department to remove your number from the sms's campaigns.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
MTN South Africa's reply14 Jul 2015, 15:27
Official
Hello JSchaper,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
I have sent a request to our marketing department to remove your number from the sms's campaigns.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
I have sent a request to our marketing department to remove your number from the sms's campaigns.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn