CJ
CLINTON J
1 reviews | Active since Apr 2011
05 Jul 2017, 09:55
SPAM NETWORK
<p>I have had it with your spam network. I have responded stop countless times to 30246 and you have the cheek to reply I am removed from marketing but continue to do so religiously every 3 days since joining your network 2 months ago. It is ridiculous!</p> <p> </p> <p>STOP messaging me and remove me from all your marketing lists! </p> <p> </p> <p>I will continue to post here every time I receive a marketing message from you. </p>
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MTN South Africa's replyOfficial
05 Jul 2017, 23:16Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with Marketing department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,
MTN South Africa's reply05 Jul 2017, 23:16
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with Marketing department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,