SM
S M
1 reviews | Active since Oct 2015
05 Dec 2016, 12:08
Spam
<p>On numerous occasions I have asked NOT to be sent spam by MTN around specials, recharges, rewards etc.</p> <p>I was added to a database on your side to this effect and it stopped for a while.</p> <p>I have now started to receive UNSOLICITED spam from MTN again - this morning alone 3 texts from MTNYello, MTNREward and MTNWin</p> <p> </p> <p>Note that I do not want to receive promotional material now or ever. Please remove me before I take this up further.</p>
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Replies (2)
MTN South Africa's replyOfficial
09 Dec 2016, 14:47Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have removed your number from the Marketing promotional list.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply09 Dec 2016, 14:47
Official
Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have removed your number from the Marketing promotional list.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
SM
S M's updateReviewer Update
12 Dec 2016, 13:38Please note that as of half an hour ago, I have just received MTNYello spam so I am assuming that this has not yet been resolved?
SM
S M's update12 Dec 2016, 13:38
Reviewer Update
Please note that as of half an hour ago, I have just received MTNYello spam so I am assuming that this has not yet been resolved?