LM
Leanne M

1 reviews | Active since Nov 2014

20 May 2016, 08:45

SP insurance

<p>hi</p> <p>I have submitted several claim forms since December about my phone and i received feedback last month about somebody thats gonna be in touch with me soon.</p> <p>one month later and im still waiting for someone to get back to me.</p> <p>my contracts are soon due for upgrade and i will be moving away from MTn as my monthly payments are made on time and the insurance is a seperate charge, i dont see why theres a need to beg for service that i am paying for.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 14:15
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the insurance department to contact and assist you with feedback.

REQ:***

Best regards,