Sort this **** out NOW!!!!!!

Do you people even know how a debit order work and allocating it to the correct payment due? If not I will draw you pictures, because it seems that the people in the accounts department can't do their work or they are not qualified to do it. I have paid my Sept account by debit order. Still I get a statement that shows that Sept is outstanding. I phoned your customer service and they said no only October will be deducted. But today I get this statement again by MMS and still it shows R952.75 is outstanding and it is due. Why do I have to go through **** like this? Last year you cancelled my data with out my consent, this year you want to deduct 2 months billing but the one has been paid. Is it because I have been with MTN now for 16 years that you think I won't get suspicious of any strange thing on my account? Maybe I shouldn't upgrade with MTN anymore and move to another provider that doesn't want to do me in or doesn't care about their clients. SORT YOUR ACCOUNTS DEPARTMENTS' **** OUT NOW!!! If there is going to be a double deduction at the end of this month and you say again that it will be as a credit there will be trouble and I will go to the media with this.