1 reviews | Active since Jul 2011
sooo useles & the worst call centre
<p>MTN prepaid have the worst call centre, if you have an issue that not on one of their prompt options there's no option to speak to an agent.</p> <p>I've been trying to port my number from mtn to telkom for the last week, keeps failing. Telkom advised that MTN are not releasing the number. When i call their call centre, they say the systems are down. how can it take over a week to fix your systems. I want my number ported immediately</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********