SONY Z3 COMPACT ISSUES

To Whom It May Concern<br> <br> I trust this email finds the correct people who can honestly assist me with my issue. I have been a client for MTN for well over 10 years. <br> <br> I purchased a SONY Z3 compact from the Davenport (Durban) MTN Store on 13/01/2015. From Day 1, the phone has been in a plastic cover that covers the entire phone except screen. On the 25th of March 2015, I noticed the back cover of the screen had cracked (almost shattered), I immediately covered the back with a wide cellotape, to prevent little glass pieces from falling off the back of the phone.<br> <br> NO luck getting through to 808. On two subsequent occasions, MTN Stores treated me as if I had a ****** phone. <br> <br> On my husband's recommendation, took it back to the original store of purchase (Davenport),they told me that at the time of this inspection, it is well over the 6 months window period, and the phone has to be repaired, at a cost of R2 700. I informed the gentleman, that MTN was closed for close onto 2 months, and I have been given the run around. I can issue you with the contact details of MTN staff I approach.<br> <br> The full email was sent to MTN Corporate but still not reply after 10 days.<br> <br> #Shocking