1 reviews | Active since Nov 2015
Sony Xperia M5 - NO stock
So my second contract was due for an upgrade on the 01st October 2015. I have been contacting MTN since then regarding the Sony XPeria M5. I have been told on numerous occasions that they have not received stock yet. I have been contacting MTN for 7 weeks regarding this phone and still I am being told they still have not received stock. If this is a manufacturer issue its even more disturbing. I have been quite patient but each time I have been given an ETA - when I contact various stores they still have not received stock. Please advise WHEN you anticipate that stock of this particular phone will be hitting your stores. I sent an email 2 weeks ago to MTN complaints department - they have failed to respond. SERVICE DELIVERY FAILURE
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct department supervisors to contact and assist with feedback.
Kind Regards,
Alice van der Merwe
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Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the MTN Direct department supervisors to contact and assist with feedback.
Kind Regards,
Alice van der Merwe
***