SOMETHING ********** IS GOING ON AT MTN

Tried upgrading my contract online on the 28/11/2022 and received an email confirming the application. Today I get called from *** and a consultant by the name of Senay had offered me a better deal for data for R169. No device just data! Shortly after I receive a debi check to approve the amount R16 000??? I immediately email and call mtn ***** and call mtn sales but get transferred from pillar to post. No assistance whatsoever! Finally speak to a Bella that tries to convince me its a mistake and that I must accept the debi check. I'm told its the credit amount. If its the credit amount then it should clearly stated as such but instead it clearly indicated the DEBIT AMOUNT. Nobody in their right mind will accept something that looks **********!!!

I ask for a supervisor but apparently nobody is available.

A contract at R169 without device over 24 months is approximately R4056. Why on earth am I being asked to accept a debi check that clearly states DEBIT AMOUNT of R16 000? If your staff are convincing me to accept that amount and it ends up being **********, is mtn going to pay me that money back?

I refuse to accept a debit that states anything other than the contract amount!

So please cancel my contract or whatever so called contract I was supposedly upgraded to! This type of service is pathetic! Makes me wonder if mtn employees are involved in some sort of ********** activity!!!