SS
Santesh S

1 reviews | Active since Mar 2009

26 Feb 2015, 12:19

Someone answer the phone

Called MTN ***. Held on for 15mins. Spoke to Sthembiso Yende. Assisted with a portion of my query and then referred me to the credit manager. Held on for 15min and then someone cuts the call on me. Tried calling back now to ANY phone number on the MTN website and no-one answers. PLEASE CAN SOMEONE CALL ME BACK as i do not have time to hold on for 30min at a time !!! Nashua mobile should never have moved my number to MTN. It is probably the worst service i have ever received.

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Mar 2015, 14:18
Official
Hello Santesh,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please provide us with more detail as to what your query relates to.

regards
Thabelo
REQ:***

Best regards,