1 reviews | Active since May 2016
SOMEBODY PLEASE HELP WITH MY BILLING
<p>***, ***, I need a clear explanation what has changed or gone wrong with my contract for the data. I am getting rediculous billing and I have asked for a clear understanding and have not had an answer. Things are getting worse month after month.</p> <p>***</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to our Billing Division to assist with detailed breakdown on Data Usage on the ****le. A callback will be done on Monday to advise further on account status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to our Billing Division to assist with detailed breakdown on Data Usage on the ****le. A callback will be done on Monday to advise further on account status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.