TM
Tiyiselani M
1 reviews | Active since Jan 2011
28 Aug 2015, 20:36
somebody please help me
Job card no *** phone make Samsung S7580 Galaxy Trend Plus White<br> Bought it on the 25june2015 then took it for repairs on 27 July and they made me pay R330 for opening my phone but they did not repair my device
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MTN South Africa's replyOfficial
14 Sept 2015, 15:05Hello tiyiebabe,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per MTN Service & Repair Terms and Conditions you were liable to pay in the assessment fee for a rejected quote.
Kindly visit the below page for more info : https://www.mtn.co.za/Pages/Website_legal.aspx?termsID=95
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per MTN Service & Repair Terms and Conditions you were liable to pay in the assessment fee for a rejected quote.
Kindly visit the below page for more info : https://www.mtn.co.za/Pages/Website_legal.aspx?termsID=95
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 15:05
Official
Hello tiyiebabe,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per MTN Service & Repair Terms and Conditions you were liable to pay in the assessment fee for a rejected quote.
Kindly visit the below page for more info : https://www.mtn.co.za/Pages/Website_legal.aspx?termsID=95
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per MTN Service & Repair Terms and Conditions you were liable to pay in the assessment fee for a rejected quote.
Kindly visit the below page for more info : https://www.mtn.co.za/Pages/Website_legal.aspx?termsID=95
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Best regards,