CR
Catherine R

1 reviews | Active since Jul 2011

05 Sept 2015, 11:52

SOME ONE FROM LEGAL PLS CONTACT ME!!!

Hi MTN,<br> <br> Please could you get someone from your legal department to call me, you guys helped me so nicely in regards to my concern I logged on hellopeter in July, and it was resolved. But my 2nd request to get someone from legal to contact me about a collection plan to settle the arrears amount has not been tended to as of yet. And I have requested this on your Facebook page as well, where you asked me to send a direct message to your Facebook account and I did. Still nothing...<br> <br> I have tried to call you guys on multiple occasions as well but cause im using a temp sim its not mtn I cannot call you, I try the *** nr and no answer the line just cuts. PLEASE can someone call me on the back up nr *** so we can get this fixed.<br> <br> Thank you<br> Cathy

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Sept 2015, 19:35
Official
Hello Ragdoll89,

Thank you for your post.

We apologize for the delayed response and for any inconvenience incurred.

We have requested someone from our legal department to contact you.

Kind Regards
Siphumezo

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