Sold incorrect deal. Nothing done to fix it.

On the 6th of March my husband and I visited MTN Baywest to buy the Huawei prepaid phone which offered 500 mb for 3 months. Sibahle attended to us. Once we had paid I asked if the SIM card was in side the phone and she said that she assumed we will use our own Sim so I asked about the free 500 Mb data and how it would be loaded on my sons SIM card. She then went to fetch a starter pack and said the data will be loaded on this SIm she gave us but she will contact MTN to load because the shop only had a contract phone. She did not Rica the SIM card and I had to go to MTN in walmer park to do that. When I asked the guy about the data he said the Sim had to come with the phone to get the data. I went to Baywest MTN on 21 March and I was told she was out. The consultant took our details and wrote down the nature of my query and said Sibahle will contact us. To this day we have not been contacted.