Socially deprived and all thanks to MTN Southgate

<p>I am extremly dissapointed at the lack of service from the MTN Southgate branch in Johannesburg. I took my phone in for repairs beginning of October 2016 and was informed that the repairs would take 2 to 3 weeks. I went after 3 weeks to enquire and was told that they could not trace the phone. I submitted all receipts I had and eventually they were able to trace it. I was then informed that it was not back as yet and I should check after another week. This continued for 2 weeks until they informed me that the phone would be replaced. They said the replacement would take 8 working days. Those 8 days have since elapsed and no correspondence or telephone call from this reputable network.</p> <p> </p> <p>I have been a loyal customer of MTN for the past 20 years and honestly this is not the service I expected from them. I am at my wits end and am honestly not sure what steps to take further. I have had enough and would definately not recommend the store to anyone at all.</p> <p> </p>