TV
TJ V

1 reviews | Active since Mar 2012

01 Sept 2016, 08:43

So you can't answer a phone?

<p>Phoning your 808 call centre is as usefull as bashing my head against a wall. You disconnect my services for R180??? Learn to send out my bill sooner so there is no short payment and sort out your call centre. 2 minutes in the phone goes dead silent, yesterday I waited on the phone for 2 hours!!! No answer, no client service. It's pathetic to say the least. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Sept 2016, 12:32
Official

Good Day TJ

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that as per our systems, your line was reactivated on the 2016-09-01 as per request.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********