TM
Travis M
1 reviews | Active since Mar 2015
13 Mar 2015, 13:45
So we don_A|_t work on weekdays now?
My phone was cut off completely yesterday, 'suspended' due to receiving a new credit card. Immediately I transferred the amount outstanding and informed MTN of the change.<br> Must I pass this on to my grandchildren before I have the pleasure of connection to your network? This should have been instantaneous, reconnection the following day! The fact that MTN has the audacity to do this, and still forward me all their promotional ******* is a shame. Unfortunately I've signed a contract so blame myself for this situation. My number is ***... I am waiting on you, your highness...<br>
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MTN South Africa's replyOfficial
17 Mar 2015, 13:03Hello TRAV999,
Thank you for your post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Our records show that your number is now active. Kindly contact our call centre on 808 which is a free call from your contract cellphone to have your credit card details updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Our records show that your number is now active. Kindly contact our call centre on 808 which is a free call from your contract cellphone to have your credit card details updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards,
Ayanda
REQ:***
MTN South Africa's reply17 Mar 2015, 13:03
Official
Hello TRAV999,
Thank you for your post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Our records show that your number is now active. Kindly contact our call centre on 808 which is a free call from your contract cellphone to have your credit card details updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Our records show that your number is now active. Kindly contact our call centre on 808 which is a free call from your contract cellphone to have your credit card details updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Regards,
Ayanda
REQ:***