SH
Sabelo H
1 reviews | Active since Nov 2015
10 Nov 2015, 17:43
So tired of your excuses - paid up account
Good day <br> <br> I had a contract with Mtn for an iPad. What a nightmare!!! I have decided to pay off my iPad which was about R7k left on the account. Only to my demise I didn't know that I had **** myself on the foot. I contacted Mtn long before to know the settlement amount, and went ahead to pay it. Can you believe that I paid on the 16 October called them four to times. Every time I have been told that it will be escalated. Well, I suppose they are just playing mind games. They have been debating my account and giving me data bundles.<br> <br> <br> Somebody fix this mess. I am so tired of this now
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
11 Nov 2015, 11:13Hello Sabelohlatshwayo,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your data line has now being migrated to Prepaid. You will receive a confirmation sms within 24hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your data line has now being migrated to Prepaid. You will receive a confirmation sms within 24hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
MTN South Africa's reply11 Nov 2015, 11:13
Official
Hello Sabelohlatshwayo,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your data line has now being migrated to Prepaid. You will receive a confirmation sms within 24hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your data line has now being migrated to Prepaid. You will receive a confirmation sms within 24hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
