So tired of MTN!! Never ever again

Item: MTN South Africa
Rating: 1
Author: Bianca G

I had to pay R2125 because MTN didn't do their job 4 years ago!, and now that I try to contact them to make sure they are doing their job and cancel everything on my name they don't answer. I will not pay a cent more. I did pay and now I want to close everything on my ID. Send me the documents I need to sign please. I am so tired MTN.

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Replies (1)

MTN South Africa's replyOfficial

26 Feb 2019, 07:35

Good Day Bianca

Thank you for your post.

We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.

Kindly note that this matter has been escalated to our legal department and will revert to you with feedback.

Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management

MTN South Africa's reply26 Feb 2019, 07:35

Official