1 reviews | Active since Mar 2009
so so so so tired
I have been struggling since yesterday morning to add data to my phone. My brand new smartphone is useless. I can’t even uber and have to use public transport. When I phone they tell me that there is a problem and their technicians are working on it. Maybe put it on as a recording before you go through to the call centre and the agent aggravates you more. Seriously what next?
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I will contact you to get a more details on your query.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Zenetta P Viljoen
Complaints Management team
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I will contact you to get a more details on your query.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Zenetta P Viljoen
Complaints Management team
Best regards,