So MTN now just ignore customers?

<p>So my emails to MTN have gone unanswered for over a week. I am now fuming! Who do i speak to to close my account other than customer care? Details of correspondence below:</p> <p> </p> <p>11/10/2016 - I Email mtn to cancel account with all required information</p> <p>11/10/2016 - Chantelle Wangra from MTN Customer Care res****ds to say my number "will only be out of contract on the 2016-08-27, for us to cancel the contract early termination fee will apply." *NOTE THE DATE MENTIONED IS NEARLY TWO MONTHS AGO!</p> <p>11/10/2016 - I email my response to state that the date mentioned is over a month ago and request confirmation that my account is now closed - NO RESPONSE FROM MTN other than generic "we have received your mail"</p> <p>18/10/2016 - Again I email mtn to request confirmation that the account is now closed - AGAIN NO RESPONSE FROM MTN ther than generic "we have recieved your mail"</p> <p>19/10/2016 - AGAIN I email mtn now to DEMAND confirmation that the account is now closed - AGAIN NO RESPONSE FROM MTN ther than generic "we have recieved your mail"</p> <p>20/ 10/2016 - As above, again I've email and now FED UP! PATHETIC SERVICE!!!!!</p> <p> </p>