SO ****ING SICK AND TIRED OF WAITING FOR A WEEK FOR MY CELLPHONE. WHAT THE ****

IN THIS ECONOMY, MTN IS SLEEPING ON THEIR ***ING LAURELS. I HAVE BEEN PATIENT AND NOW I AM JUST SICK AND ****ING TIRED. I HAVE PROCESSED AN APPLICATION FOR A NEW CELLPHONE CONTRACT AND IT HAS BEEN ONE WEEK WITHOUT ANY FORM OF CORRESPONDENCE - WHAT THE ****. I NEED ANSWERS!!! HOW IS IT THAT PEOPLE CAN TAKE OUT CONTRACTS WITH VODACOM OR CELL C AND RECEIVE TOP CLASS SERVICE WITHIN 24 HOURS. WHY IN THE WORLD WILL A LOYAL MTN CUSTOMER WAIT FOR A WEEK. I NEED ANSWERS WHAT THE **** IS GOING ON. SHOULD I TAKE MY MONEY SOMEWHERE ELSE?