TVDM
Tersia Van Der Merwe

1 reviews | Active since Apr 2022

25 Apr 2022, 17:24

So disappointing for such a big Company.

I can not believe that this is the MTN way! I expected so much more from aCompany that spend so much money to advertise how good they are. I took out a contract with MTN through a Company called MONDO telesales and I was told that i can cancel within 19 days if i am not satisfied with the product. I did not work in my area and for what i want to do but try as i might could not get it cancelled even in the 10 days that i was told is a cool off period in which i can cancel. I then reached out to MTN to help but no way to call them and get it done, no way to cancel in store because it is a telesales product and not way by MTN customer care. All i get is warning emails from them as to what would happen to my credit score if i dont pay. I reply every time with phone me but to no avail. I am so disappointed in MTN.

0
Replies (0)